Introduction
At Where2Go Namibia (“we”, “us” or “our”) we value the privacy of our customers and website visitors (“you” or “your”). This Privacy Policy describes how we collect, use, disclose and protect the personal information you provide to us through our website https://where2gonamibia.com (“Website”).
Information we collect
We collect several types of information from you, including:
- Personal information: This includes information you provide directly to us, such as your name, email address, telephone number and billing address when you make a booking, contact us or sign up for our newsletter.
- Usage Data: This includes information about how you use our website, such as the pages you visit, the links you click on and the time you spend on each page. This information is collected via cookies and similar technologies (see our Cookie Policy for further information).
- Device information: This includes information about your device, such as your IP address, browser type, operating system, and device ID.
How we use your information
We use the information we collect from you for the following purposes:
- To provide our services to you: We use your personal information to process your bookings, send you travel documents and provide you with customer service.
- To improve our website: We use usage data to understand how our website is used and to improve it.
- To communicate with you: We use your personal information to inform you about your bookings, send you updates about our services and respond to your queries.
- To personalize our marketing efforts: We may use your personal information to send you personalized advertisements and offers.
- To comply with legal obligations: We may use your information to comply with legal obligations, such as responding to a court order.
Disclosure of your information
We may share your information with third parties in the following circumstances:
- With service providers: We may share your information with service providers that help us provide our services, such as payment processors, email marketing providers, and website analytics companies.
- With legal authorities: We may share your information with legal authorities if we are legally required to do so.
- With your consent: We may share your information with other third parties with your consent.
Your rights regarding your personal data
You have the following rights with respect to your personal data:
- Right of access: You have the right to access the personal data we hold about you.
- Right to rectification: You have the right to have incorrect personal data corrected.
- Right to erasure: You have the right to have your personal data erased.
- Right to restriction of processing: You have the right to restrict the processing of your personal data.
- Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format.
- Right to object: You have the right to object to the processing of your personal data.
Data security
We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration or destruction.
Contact
If you have any questions about this Privacy Policy, please contact us at:
Where2Go Namibia Swakopmund, Namibia Email: info@where2gonamibia.com Phone number: +264 81 358-5713
Changes to this privacy policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by placing a notice on our website.
Effective Date: 15 October 2024
Please note that this is a draft privacy policy prepared based on the cookie policy provided. You should review this policy and adapt it to the specific practices of your business. You may consider seeking legal advice to ensure that your privacy policy complies with all applicable laws and regulations.